Miralta Home Care, LLC ("Miralta," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in accordance with applicable laws including the Health Insurance Portability and Accountability Act (HIPAA).
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Name, address, phone number, and email address
Health-related information voluntarily submitted (e.g., via forms or during intake)
Emergency contact information
Insurance or Medicaid details (if submitted)
2. How We Use Your Information
We use collected information to:
Provide in-home health care and related services
Respond to inquiries or service requests
Facilitate intake and eligibility evaluation (including GAPP)
Contact you with important updates, reminders, or scheduling
Improve our website and services
3. HIPAA Compliance
Miralta is a covered entity under HIPAA. Any Protected Health Information (PHI) you provide is handled with strict confidentiality and used only for treatment, payment, or healthcare operations (TPO), unless otherwise authorized in writing. We maintain administrative, physical, and technical safeguards to protect PHI.
We do not sell, share, or use your PHI for marketing without your explicit consent.
4. Sharing Your Information
We may share your information only as follows:
With your healthcare providers, case managers, or Medicaid representatives involved in your care
With third-party service providers under HIPAA-compliant agreements (e.g., billing or IT vendors)
When required by law, court order, or to protect your health or safety
We do not sell personal or health data to any third party.
5. Your Rights
You have the right to:
Request a copy of your health records
Request corrections to your personal or health data
Request restrictions on certain uses or disclosures
File a complaint with us or with the U.S. Department of Health and Human Services if you believe your privacy rights have been violated
To exercise these rights, please contact us at the information below.
6. Data Retention
We retain personal and health information only as long as necessary to fulfill the purpose for which it was collected and as required by law or licensing regulations.
7. Children’s Privacy
Our services are directed to parents and guardians of medically fragile children under 21. We do not knowingly collect information directly from children without parental consent.
8. Security Measures
We implement appropriate safeguards to secure your data from unauthorized access, use, or disclosure. These include secure servers, access controls, and staff training.
9. Updates to This Policy
We may update this Privacy Policy periodically. The "Effective Date" at the top will be updated. We recommend reviewing this page regularly for any changes.
10. Contact Us
If you have questions or wish to exercise your rights under this Privacy Policy, please contact us:
Miralta Home Care
1363 Valley View Rd
Atlanta, GA 30338
📞 404-828-0175
📧 [info@miraltahomecare.com]
🌐 [www.miraltahomecare.com]